Terms of Service

Version 1.0 — effective 9 September 2026

These terms are a contract between you and Nicholas Green, an individual trading as Custom Elo Games, of New South Wales, Australia. In these terms, "we", "us" and "Custom Elo Games" mean Nicholas Green trading as Custom Elo Games, and "you" means the person holding a Custom Elo Games account.

By creating an account or using Custom Elo Games, you agree to these terms. If you do not agree, do not use Custom Elo Games.

1. What Custom Elo Games is

Custom Elo Games is a hosted Elo ranking tool. You create a Game, add Players to its roster, and log the results of Matches those Players have played. We maintain each Player's Elo rating and rating history from the results you log, and show you a leaderboard, a rating graph and a Match history.

Custom Elo Games is a record-keeping tool. We do not organise your competition, set its rules, decide who plays, or adjudicate anything that happens in it. Those things are done by you and the other people in your Game.

2. Contact

dev@customelogames.com for support, legal notices, content complaints and privacy requests.

3. Who can use Custom Elo Games

You must be at least 13 years old. When you first sign in we ask you to declare that you are 13 or over, and whether you are 18 or over. We do not allow anyone under 13 to hold an account. If we discover an account holder is under 13, we will close the account and delete their information.

We do not ask for your date of birth and we cannot verify what you declare. We rely on your declaration and on being told. If you believe someone under 13 holds an account, email us at dev@customelogames.com and we will act on it.

If you are under 18, a parent or guardian must read and accept these terms on your behalf and supervise your use of Custom Elo Games. Where a parent or guardian has accepted these terms for a minor, references to "you" include both of them, and the parent or guardian is responsible for the minor's compliance with these terms.

You must also:

have the legal capacity to enter into this contract, or have a parent or guardian who does;
not be barred from using Custom Elo Games under any applicable law or sanctions regime; and
not have previously had a Custom Elo Games account terminated by us for breach of these terms.

4. Your account

Give us accurate information and keep it current.
Keep your password secret. You are responsible for what happens under your account. If you sign in with Google, keep your Google account secure.
One account per person. Do not share your account or let anyone else use it.
Tell us promptly at dev@customelogames.com if you think your account has been compromised.

We may suspend or close accounts that breach these terms — see clause 12.

5. Acceptable use

You must not:

harass, threaten, abuse, defame or impersonate anyone;
add a Player, name a Game, or write anything else in Custom Elo Games in order to mock, harass or humiliate a person;
enter unlawful, infringing, obscene, hateful or violent material, or anything sexualising a minor, into any field;
collect or attempt to collect personal information about other users other than through Custom Elo Games' intended features;
publish or disclose personal information you obtain through Custom Elo Games — including the names on a Game's roster and the identities of its members — outside the Game it was shared in;
scrape, crawl, bulk-export or systematically extract data from Custom Elo Games, or use it to build a competing dataset or product;
circumvent authentication, rate limits, row-level security or any other technical restriction, or probe or test our systems without our written permission;
interfere with the service or the infrastructure it runs on, or upload malicious code;
use Custom Elo Games for gambling, betting, or any wagering on the outcome of Matches; or
use Custom Elo Games for anything unlawful, or to help anyone else do any of the above.

If you find a security vulnerability, tell us at dev@customelogames.com before telling anyone else, and do not exploit it or access anyone else's data.

6. Games, Admins and Players

A Game belongs to the people in it, not to us. A Game is run by its Admins, who decide who is on the roster, what results get logged, and who is allowed to join. We are not a party to your relationship with a Game or its Admins, we do not vet them, and we are not responsible for how a Game is run, whether the results in it are accurate, or how its Admins treat you. Disputes about a Game are between you and the people in it.

Everyone who belongs to a Game can see it. Its roster, its Match history, its leaderboard and its rating graph are visible to every Admin and Member of that Game. Do not put anything in a Game that you would not want everyone in it to read.

6.1 If you are an Admin

An Admin has full control of a Game: its settings, its roster, its Match history, and who belongs to it. If you are an Admin, you additionally agree that:

A Player is a real person. When you add a Player, you are recording a name and a competitive record about somebody. Only add a person who knows they are being tracked and does not object. If they would rather not be identified, use a nickname, a first name or initials — the Player name is free text and nothing in Custom Elo Games needs it to be a legal name.
Do not add anyone under 13 as a Player, and do not use a Player name to record anything about a person beyond what is needed to identify them on a leaderboard.
Do not enter any sensitive information in a Player name, a Game name or any other field: no health or medical information, no government identifiers, no financial details, and nothing about a person's race, ethnicity, religion, political opinions, sexual orientation or criminal record.
Remove a Player on request. If a person asks you to stop tracking them, remove them from the roster. If you cannot or will not, they can ask us — see clause 6.2.
You will keep what you see in a Game confidential, use it only to run that Game, and not sell it, disclose it to third parties, or use it for marketing.
You indemnify us as set out in clause 15 for claims arising from who you added, what you entered about them, and how you ran your Game.

6.2 If you are a Player and did not agree to this

If your name is on a Game's roster and you did not agree to that, ask an Admin of that Game to remove you. If you cannot reach them or they refuse, email us at dev@customelogames.com and we will remove you ourselves. You do not need an account to make that request. Our Privacy Policy explains what happens to the Match history you appear in.

We may remove a Player, a Game, or an Admin's access if we reasonably believe these terms are being breached.

7. Your content

"Your content" means anything you submit to Custom Elo Games: Game names, Player names, Match results and scores, your profile name and avatar image, and messages you send us through the contact form.

You keep ownership of your content. You warrant that you have the right to submit it, that it does not infringe anyone's rights, and that it does not breach clause 5.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, adapt for formatting purposes, and otherwise process your content for the purpose of operating, securing, supporting and improving Custom Elo Games, and to make it available to the people Custom Elo Games is designed to show it to — the Admins and Members of your Game. This licence lasts as long as we hold the content, and ends when it is deleted.

Separately, we may use aggregate or de-identified material — usage statistics, screenshots of the interface with names removed — to describe and promote Custom Elo Games. We will not use your name, a Player's name, a Game's name or your Match history in marketing without asking you first.

We do not review or moderate content before it appears. We may remove content that breaches these terms, but we are not obliged to monitor for it.

Feedback and suggestions you send us can be used freely by us without obligation or payment.

8. Notice and takedown

If content on Custom Elo Games is unlawful, infringes your copyright or other rights, defames you, discloses your personal information without a proper basis, or is abusive, email dev@customelogames.com with:

what the content is and where to find it in Custom Elo Games;
why you say it is unlawful or infringing;
your contact details; and
for copyright claims, a statement that you are the rights holder or authorised to act for them, and that your complaint is made in good faith.

We will review it and, where we agree, remove or disable the content, and may suspend the account responsible. We may pass your complaint to the user who posted the content. We aim to respond within 5 business days.

9. Our intellectual property

Custom Elo Games, the Custom Elo Games name, the software, the interface and the documentation are ours (or our licensors'). These terms give you a limited, revocable, non-transferable right to use Custom Elo Games as intended, and nothing more. You may not copy, modify, reverse engineer, resell, sublicense, or create derivative works from Custom Elo Games or any part of it.

10. Availability, changes, and the fact that this is early software

Custom Elo Games is provided free of charge and is in active development. We take no payments, hold no funds, and have no payment system — nothing in Custom Elo Games costs money, and we will never ask you for card details.

We do not promise any level of availability, uptime or performance. There is no service level agreement.
We may change, add, restrict or remove features at any time, including features you rely on. For changes that materially reduce functionality you use, we will give reasonable notice where we can.
We may need to take Custom Elo Games offline for maintenance, upgrades, or to deal with a security issue.
Features that depend on third parties may break. Supabase, Vercel, Google and Resend are outside our control. If any of them changes, restricts or withdraws access, dependent features may degrade or stop working.
We may discontinue Custom Elo Games entirely. If we do, we will give at least 30 days' notice by email where practical, and a way to retrieve your data.
Back up anything you cannot afford to lose. Do not use Custom Elo Games as the only record of your competition's results.

11. Disclaimers

Subject to clause 13, Custom Elo Games is provided "as is" and "as available", and we make no warranties of any kind, express or implied, including as to merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation.

In particular, we do not warrant that:

the results logged in a Game are accurate — they are entered by hand by an Admin, and we have no way to check them;
an Elo rating, a leaderboard position or a win rate is a correct or fair measure of anything;
your data will not be lost, or that a Game deleted by its last remaining member can be recovered; or
any Game will keep running, or that its Admins will treat you fairly.

12. Suspension and termination

You can stop using Custom Elo Games at any time. You can delete your own account from your settings page, without asking us.

We may suspend or terminate your account, or restrict your access to features, if:

you breach these terms;
you use Custom Elo Games in a way that creates legal risk or risk to other users;
we are required to by law, or by a provider we depend on; or
we discontinue Custom Elo Games.

Where practical, we will tell you why and give you a chance to fix it first. For serious breaches — harassment, fraud, security attacks, or content sexualising a minor — we will act immediately and without notice.

On termination: your right to use Custom Elo Games ends; clauses 7 (as to content already embedded in a Game's history), 9, 11, 13, 14, 15, 17 and 18 survive; and your data is handled as set out in our Privacy Policy. Note that a Game is deleted when its last remaining Admin or Member leaves it, taking its roster and Match history with it.

13. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right, warranty or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded, restricted or modified.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are entitled to limit our liability for a failure to comply with a consumer guarantee, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

If you are a consumer in the EEA or the United Kingdom, nothing in these terms limits rights you have under mandatory consumer protection law in your country of residence.

14. Limitation of liability

Subject to clause 13, and to the maximum extent permitted by law:

We are not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, data, goodwill, opportunity or anticipated savings, however caused.
Our total aggregate liability to you for all claims arising out of or in connection with these terms or your use of Custom Elo Games is limited to AUD $100.
We are not liable for anything an Admin or another user does or fails to do, including deleting a Game, removing a Player, entering a wrong result, or how they treat your personal information.
We are not liable for the acts or omissions of Supabase, Vercel, Google or Resend, or for any outage, data loss, breach or change on their side.
We are not liable for content created by users, including Game names, Player names and Match results.

You acknowledge that Custom Elo Games is provided free of charge, that these limits reflect that, and that they are a fundamental part of the bargain between us.

15. Indemnity

You indemnify us against all loss, damage, liability, cost and reasonable legal expenses arising from:

your breach of these terms or of any law;
your content, including any claim that it is defamatory, infringing or unlawful;
if you are an Admin: who you added to your Game's roster, what you recorded about them, how you ran your Game, and any claim by a Player or a regulator arising from any of those things.

This indemnity is reduced to the extent our own negligence or breach contributed to the loss.

16. Privacy

Our Privacy Policy explains what we collect and why, and forms part of these terms. By using Custom Elo Games you acknowledge that your personal information will be handled as described there, including being stored and processed outside Australia.

17. Changes to these terms

We may change these terms. When we do:

the version number and effective date at the top will change;
for material changes we will notify you by email and in the app at least 14 days before they take effect; and
for material changes we will ask you to accept the new version before you can continue using Custom Elo Games.

We record which version of these terms you accepted and when.

For a material change, continuing to use Custom Elo Games is not how you accept it. We will ask you to accept the new version, and you will not be able to use Custom Elo Games until you do. For a minor change that does not materially affect your rights, we will not interrupt you, and continuing to use Custom Elo Games after it takes effect means you accept it.

If you do not accept a change, stop using Custom Elo Games and delete your account.

18. Governing law and disputes

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts of appeal from them.

If you are a consumer resident outside Australia, this clause does not deprive you of the protection of mandatory laws of your country of residence, or of any right to bring proceedings in your local courts where that right cannot be excluded.

Before starting proceedings, talk to us. Email dev@customelogames.com with a description of the problem and what you want. We will respond within 14 days and try to resolve it. Both of us agree to attempt resolution in good faith for 30 days before commencing legal action, except where urgent injunctive relief is needed.

19. General

Entire agreement. These terms and the Privacy Policy are the whole agreement between us about Custom Elo Games, and replace anything said or written before.
Severability. If any part of these terms is unenforceable, it is severed and the rest continues to apply.
No waiver. If we do not enforce a right, we have not given it up.
Assignment. You may not transfer your rights under these terms. We may assign these terms to a purchaser of the Custom Elo Games business, and will notify you if we do.
No agency. Nothing here creates a partnership, employment, agency or joint venture between us.
Force majeure. Neither of us is liable for failure to perform caused by something outside our reasonable control.
Notices. We will contact you at the email address on your account. Contact us at dev@customelogames.com.